From audiovisual services to signage, here are some of the PGA National logistics and policies you should be aware of for your next great gathering. Best of all, our team of certified event planners and caterers in Palm Beach County is here to ensure every detail is executed to perfection!
PGA National Resort is pleased to partner with Encore as the audio visual and event technology provider for our clients. A complete multi-million dollar line of audio, video, lighting, and other event technology equipment, along with professionally trained technicians, are available through Encore.
To facilitate a consistent level of service and maintain the integrity of our meeting space, Encore has the exclusive right to provide all breakout equipment, services, and labor in all meeting space with the exception of PGA Ballroom. Should you decide to use another provider for services required in the PGA Ballroom that are available through Encore, to ensure that proper safety standards are met and that all necessary services are available to your provider, a load-in and load-out supervisor is required at prevailing labor rates.
Encore is the exclusive provider for all rigging services, rigging labor, chain hoists, rigging hardware (including truss), ground supported rigging structures, and banner hanging for PGA National Resort. Any connection to the ceiling or supporting structure of the resort, or to ground supported structures taller than 6 feet, must have approval from Encore prior to installation. Additionally, Encore maintains exclusive control over all connections to house audio, lighting, data, high speed internet, and power distribution. Charges for these services will apply.
Encore is the sole provider of power and internet labor and services at PGA National Resort.
Please provide advanced notice if you require specialized equipment not available on property. Price lists for these services and advanced estimates for audio visual and event technology equipment requirements can be provided upon request. Current FL sales tax and service charge will apply.
PGA National Resort & Spa has limited storage space for client packages. For large shipments, your Catering & Conference Service Manager will arrange for drayage service. For smaller shipments, please label your packages clearly with your name and the name of the conference or event, along with the dates of the conference or event. Please do not send packages more than one week prior to your arrival date.
Handling fees are charged at $10.00 per package under 50 pounds and $20.00 per package under 150 pounds. Pallets are charged at $150.00 each.
We request that all signs be professionally printed and approved by the Resort. Your Catering & Conference Service Manager will assist you in determining appropriate locations for signage. No signs are permitted in the lobby or any public areas.
Banners, posters or signs are not to be fastened or hung from walls or doors. Tape may not be used on walls or any furniture. Nails, screws or staples may not be used to fasten anything to any riser, stage, floor, ceiling or wall. Encore will hang all banners, based on prevailing rates.